Microsoft SharePoint

SharePoint Support and Maintenance Services

Our SharePoint Support & Development services are designed to help organizations streamline collaboration, secure business information, automate workflows, and continuously improve their SharePoint environment.
We provide end-to-end coverage for SharePoint Online (Microsoft 365), SharePoint On-Premises, and hybrid deployments.

SharePoint Support Services

If you don’t have SharePoint yet and are just starting your project, our SharePoint consultants will help you:

How we can support you? and the available Support models?

We can support you through via support channels depending on your requirements and comfort, lets discuss about it, we can offer support to your company in the following ways:

Support Channels

Support Models

SharePoint Development Services

We deliver customized SharePoint solutions aligned with business needs.

SharePoint improvement

Our Roles and Responsibitlies

Our responsibilities include end-to-end ownership of incident analysis and resolution, ensuring that issues are identified, diagnosed, and addressed in a timely and effective manner.

We handle system configuration and enhancements to align the platform with evolving business needs, and we drive solution architecture and development to deliver scalable, robust, and future-ready solutions.

In addition, we manage migration and modernization activities to move from legacy setups to optimized environments, while continuously focusing on platform optimization to improve performance, reliability, and usability. As part of our engagement, we also ensure structured knowledge transfer to relevant stakeholders and provide clear, comprehensive documentation to support ongoing operations and future reference.

Client Roles and Responsibilities

The client’s responsibilities include providing access to all relevant environments so that work can be carried out efficiently and securely. They are expected to assign business-side SPOCs (Single Points of Contact) to facilitate communication, clarify requirements, and enable timely decision-making.

The client will review and approve requirements, solution designs, and test results to ensure alignment with business objectives, and they will perform User Acceptance Testing (UAT) with their internal teams to validate that the solution meets expected outcomes.

Additionally, the client is responsible for sharing all applicable licensing and compliance requirements so that the solution adheres to regulatory, legal, and organizational standards.

Migration & upgrade

Dynamics 365 capabilities we help you leverage

Streamline and automate your CRM workflows, freeing your teams from clerical tasks and allowing them to engage with customers instead.

Maintenance & support

FinITCon helps you maintain sustainable SharePoint performance and robust security in the post-deployment period. Our Microsoft SharePoint developers can offer on-demand SharePoint support on your request. We also provide ongoing long-term assistance for companies that run large SharePoint deployments but don’t have in-house resources to carry out regular maintenance and support activities.

Training by experienced SharePoint consultants

Your SharePoint developers

We ensure your IT staff gains an in-depth understanding of SharePoint deployment and its peculiarities. We share recommendations with other SharePoint professionals to help them manage their implementations correctly, customize solutions, and extend SharePoint environments.

End users

We will help your employees use your SharePoint solution efficiently. We provide detailed multilingual user guides, educational materials, remote and onsite training courses of various complexity, as well as personalized sessions for selected departments and teams on request.

Our solutions

When businesses choose SharePoint as their enterprise system, our team helps them adopt multipurpose SharePoint solutions to automate and centralize organizational processes, foster employer-to-employee communication, and unite teams across geographies.

Enterprise and team collaboration

As a SharePoint consulting company, FinITCon helps their customers build SharePoint solutions that truly foster corporate collaboration. We build team and communication sites, launch communities and blogs with content and user ratings, tailor discussion boards and forums that support:

Assisting enterprises in their digital transformation, we design SharePoint-based digital workplaces. Our applications enable managing teams, time, tasks, projects, individual and team-wide professional development, and contain tools for productivity tracking and assessment.
We can transform the out-of-the-box SharePoint platform into an apt content management system that enables users to store, classify, and rank content in different formats, as well as to improve and reuse this content anytime. Our solutions offer scalable content storages, media libraries, intuitive content publishing dashboards, and sharing features.

We develop and customize document management solutions (DMS) on top of SharePoint to set up automated document-centric workflows. Our SharePoint DMS supports document co-authoring and versioning, guarantees access to files from mobile devices and quick document search through SharePoint metadata.

Corporate portals

We build SharePoint intranets and extranets to support the working activities of various user groups and ensure their smooth collaboration on different devices. SharePoint intranets. We deliver both business‑oriented and engagement features to help employees keep the right balance between their work and social life. SharePoint extranets. We focus on secure content sharing and flawless performance regardless of the number of active users.

SharePoint-based BPA

Apart from delivering ready-to-go custom solutions, we help organizations automate a variety of business processes with SharePoint. At this level, our goal is to facilitate daily business operations, transform manual routine into well‑coordinated automated processes, and ensure flawless collaboration in an integrated enterprise environment. Our solutions reduce employees’ effort on repeated activities, shorten workflow cycles, and contribute to higher productivity.

SharePoint add-ins

FinITCon develops custom SharePoint add-ins to enrich the functionality of implemented solutions and make them even more powerful. We build add-ins using SharePoint components (lists, pages, web parts, workflows) and external data sources (databases, web apps, and services). We handle both SharePoint- and provider-hosted add-ins and design them as full-page solutions, add-in parts, or UI commands.

Beyond SharePoint

SharePoint isn’t an isolated platform but operates within a complex IT ecosystem, where SharePoint deployment and customization might go with broader challenges. Our team is ready to address them.

Office 365 consulting

We help businesses plan, implement, and fine-tune their cloud collaboration solutions on top of Office 365 and Microsoft 365. Custom branding, design of SharePoint Online sites, tailored add-ins and workflows make part of our offering.

Business process management

We streamline scattered business processes and orchestrate workflows, digital assets, and human resources with dedicated BPM solutions to improve operational efficiency and staff performance.

Enterprise application integration

We integrate disparate enterprise systems to enable their uninterrupted operation and consolidate business processes, ensuring the security of transferred data and end users’ greater convenience.

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Sales and general inquires

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